Privacy Policy

Your privacy matters to us. This policy explains how we collect, use, and protect your personal information.

Introduction

KeyMaster (hereinafter "we", "us", "our") is committed to protecting your privacy. This Privacy Policy describes how we handle your personal data when you visit our website, create an account, or use our services. By using KeyMaster, you agree to the practices described in this policy.

Information We Collect

We collect only the data you voluntarily provide when you register and use KeyMaster. This includes:

Account Information — username and email address
Authentication Data — encrypted password (never stored in plain text)
Usage Data — information about which keys you have redeemed and when
Communication — if you contact support, we retain your messages

How We Use Your Data

We use your data exclusively to provide and improve the KeyMaster service. This includes:

Creating and managing your account
Processing key redemptions and credential generation
Responding to support tickets and inquiries
Ensuring the security and integrity of the platform
Analyzing usage patterns to improve user experience (aggregated, anonymized data)

Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), we process your personal data based on the following legal grounds:

Contractual necessity — to provide the services you requested
Legitimate interests — to maintain and improve the platform
Consent — for optional data processing (e.g., email notifications)
Legal obligation — to comply with applicable laws

You have the right to withdraw consent at any time.

Sharing with Third Parties

We do not sell, rent, or trade your personal information with third parties. We may share your data only in the following limited circumstances:

Service providers — hosting and email delivery (they are bound by strict confidentiality)
Legal requirements — if required by law or to protect our rights

All third-party providers are GDPR compliant and process data only on our behalf.

Cookies and Tracking

KeyMaster uses essential cookies to maintain your session and keep you logged in. We do not use third-party tracking or analytics cookies. You can disable cookies in your browser settings, but this may affect the functionality of the service.

Types of cookies we use:

Session cookies — to keep you logged in during your visit
Preference cookies — to remember your settings (e.g., dark mode)

We do not use any tracking or advertising cookies.

Your data is encrypted — all sensitive information (passwords, credentials, keys) is stored with AES-256 encryption. We employ industry-standard security measures to prevent unauthorized access. We never share your data with third parties except as described above.

Data Retention and Deletion

We retain your account data as long as your account is active. You may request the permanent deletion of your account and all associated data at any time by contacting support. We will comply within 30 days.

After deletion, your data will be completely removed from our systems, except where we are legally required to retain certain records (e.g., for tax or legal compliance).

Your Rights

Under applicable data protection laws, you have the following rights:

Access — you can view all your stored data in the dashboard
Rectification — you can update your profile information at any time
Erasure — you can request permanent deletion of your data
Data Portability — you can request a copy of your data in a structured format
Objection — you can object to certain processing activities
Restriction — you can ask us to temporarily limit processing

To exercise your rights, please contact us via the support ticket system.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting a prominent notice on our website or by sending you an email. The "Last updated" date at the bottom of this page indicates when the policy was last revised.

Contact Us

If you have any questions, concerns, or requests regarding your privacy, please reach out to us through the support ticket system. We will get back to you as soon as possible.